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Solutions: e-communication software, chats, forums, boards
e-Communication

Chat

We offer our clients 2 variants of chat:

1. Standard solution

Chat is a virtual meeting place where people from all over the world can meet and talk; you'll find the whole diversity of human interests, ideas, and issues here, and you'll be able to participate in group discussions, or just talk in private to family or friends, wherever they are in the world.

2. Corporative solution

Realtime communication (chatting) between the operator and the client.

Technical possibilities:

  • Schedule System - management system of operator's schedules(administrator makes up the schedule for the operator's stuff)
  • Knowledge Base System - system of management/monitoring of communication operator-client. Forming of a database of more often asked questions from the dialogue between the operator and the client. This database permits a new customer to find the answer to his question with the help of the database search.
  • System of operator-client communication.

Forum

- system aimed at forming and discussion of actual topics.

Guestbook

- the place where a customer can leave the message and his opinion etc. on your site.

Feedback system

The convenient solution for client's connection with service departments. The client can send the message with different priorities to the necessary department. The advantage of this method is protection of the internal corporative emails of spam robots.

 
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Company Services Solutions Contacts